Sending the “DRUG LETTER”

There are a lot of posts on the web about the screening process, which is always a great start, but now that you have discovered the issue of possible illegal drug activity on the property, what can you do?  Unfortunately sometimes unwanted renters slip through the cracks even after a thorough proper background check. At 200+ units, even we sometimes “win the lottery” with a bad renter. Here is what we do. First, do not panic or overreact, stay professional. Second, […]

Read more

Virtual Showings: Show and Tell for Rental Properties

Show and Tell for Rental PropertiesYou have heard it said many times: A picture is worth a thousand words. If this is true, a well-staged, bright environment featuring a video tour of the property set to pleasing background music, has to be a worth volumes. Virtual ShowingsToday, everyone is afraid to make physical contact, never mind letting strangers into their homes. So how do you get over the hurdle of having to show a rental? You can follow all of […]

Read more

Let’s not mask the obvious: Maintenance Protocols Under COVID19

Entering and Exiting Buildings Let’s not mask the obvious People are scared of having others in their homes right now; they have a right to be. On the flip side, we are just as concerned when we need to enter a property for the safety and well-being of our own families. It shows a lot of goodwill and respect on both sides to adhere to some simple rules to follow when engaging residents in their home or entering the property […]

Read more

Big Deals, Bad Ideas & Back-Up Offers

When good deals gone bad, turn out to be the best case scenario “It ain’t so much the things that people don’t know that makes trouble in this world, as it is the things that people know that ain’t so.” — Mark Twain. I am always amazed with what people do under the pressure of different situations and circumstances. Never really what you might expect as far as common sense goes, but in their own mind – it makes perfect […]

Read more