All Landlords and Property Managers are Not Created Equally

Belaire Property Management has been in the property management business for our landlords and property owners since 2001 in Northern Worcester County. We have worked hard to establish a well-respected track record along the way from our colleagues, landlords and residents.

We keep a log of testimonials on our Belaire Property Management Web Site and update the page from time to time when folks go out of their way to have something nice to say. For the most part, we are doing our best to maintain the standards we have set for our corporate culture to “provide a beautiful uplifting experience” which is what we strive for in all of our interactions with our clients, residents, landlords, and property owners. Every now and then we get a really, really nice comment from one of our residents.

Rose moved out of one of the properties we manage to be closer to family in New Hampshire. Not even two weeks after she was gone, she sent us this lovely text message that we just had to share. Hopefully, other managers will read this and get Rose’s point. We can always improve on what we are doing to enhance the lives of those around us. Please pardon us for the shameless plug, but we love what Rose had to say about us and wanted to pass her message along.

“Hi Brian, I just wanted to let you know that it has become painfully clear to me that I have given up the best housing management team I could have ever asked for.

I miss your quick response, quick resolution and friendly personality. I miss the fact that you do not cut corners and you use quality materials. Everything you have ever done for us has been to our satisfaction and then some.

You will never know how much we appreciate that. I, for one, am sorely missing that right now as I am beginning to realize that all landlords are not created equally. You are, and always have been, a cut above the rest.

I am of the opinion that you should be giving classes in how to be effective property management. Thank you so much for everything you did for us in our time spent there with Belaire Property Management.”

Excerpt from text message from,
Rose Auth

Thank you Rose. You can come back to stay with us anytime at all.

For my fellow landlords and property managers, let this be a heads up that folks remember the type of service they had during their stay with you. Treat your residents fairly and the referrals will be coming your way.

Do you have any ideas on this topic you could share to help our online community?
Please chime in to share a comment or review.

 

Warmest regards,

Brian Lucier
Belaire Property Management
Regional Property Manager
(978) 448-0669
info@belaire.co
www.belaire.co

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